Services

Governance Assessment and Report

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  • Pharmacy visit and premises inspection

  • Dissemination of current paperwork and format

  • Status check against GPhC Standards and NHS Contractual requirements

  • Full report of issues and plan of resolution

  • Timescale: 1 week

Governance Implementation

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  • Pharmacy visit and premises inspection

  • Dissemination of current paperwork and format

  • Status check against GPhC Standards and NHS Contractual requirements

  • Full report of issues and plan of resolution

  • Creation or renew of pharmacy-specific governance management system

  • Gap filling as per reporting of issues

  • Training and delegation to appropriate staff to maintain

  • Review visit for compliance

  • Timescale: 4-6 weeks

Staff Training

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  • Staff skills analysis and training plan

  • Governance training (face to face or remote)

    • Time management

    • GPhC and NHS Requirements awareness

    • Inspection readiness

  • 8 weeks, 4 sessions.

  • Ideal for new to role or sector managers

Root Cause Analysis Report

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  • Response to serious pharmacy incidents

  • In-depth analysis of incident and independent report produced

  • Provide process change guidance and risk-reduction evidence

  • Support to embed new habits and processes

  • Timescale: 1-2 weeks

Monthly and Quarterly Auditing

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  • Ideal for groups of 3+ pharmacies or those running on locum pharmacists

  • Initial Pharmacy visit and premises inspection

  • Dissemination of current paperwork and format

  • Status check against GPhC Standards and NHS Contractual requirements

  • Full report of issues and plan of resolution

  • Training and delegation to appropriate staff to remedy and maintain

  • Regular auditing frequency with reporting back for progress and non-compliance

  • Minimum 6 month contract